Explore Tero Leadership Clinics


Delegation: Delegation, whether at work or at home, is an area where many leaders struggle. This 90-minute interactive session is designed to help leaders who struggle with letting go, or for those who wrestle with delegated tasks not getting completed or falling short of expectations. By learning to implement a diagnostic tool, leaders are enlightened about the five different roles they play and discover why delegation often fails. They leave with tools to recognize when it is appropriate to delegate and when other leadership approaches are more appropriate to bring out the individual best in others. 

Key Takeaways: 

  • • Diagnostic  tool for effective delegation
  • • Five Leader roles

Change: It is an obvious and undeniable fact of life. It simply means moving forward and not standing still. The most successful leaders are those that don't run from change, but turn it to their advantage. This 90-minute interactive session reveals common reasons change efforts fail and the three leadership misconceptions that underlie many change failures. Through examining how the process of change looks and feels to people going through it, leaders discover how to best prepare people for change, understand the emotions in change and learn useful tips for engaging others in the process.

Key Takeaways: 

  • Change model
  • Three misconceptions about changes

Motivation : How can you tap into the inner motivation of your team? This 90-minute interactive session examines recent, relevant research on the subject of human motivation. Why do leaders so quickly look to rewards and incentives when trying to motivate? Leaders discover the difference between external and internal motivation, why expensive incentives often fail to achieve the desired results and frequently lead to people focused on the incentive rather than the goals they are tasked to achieve. Specific tools for promoting inner motivation are presented. An unexpected benefit for participants is how little time, power and money is required to do this well. 

Key Takeaways: 

  • • The difference between internal and external motivation
  • • How leaders tap inner motivation 

Engagement: This 90-minute interactive session looks at employee engagement results that Gallup closely tracks and publishes. Leaders explore the differences between engaged, disengaged and actively disengaged employees as well as the impact engagement levels have on organizations. They come away with an understanding of the costs of disengagement and strategies for creating an engaging culture. 

Key Takeaways:  

  • Research around employee engagement
  • Tools for fostering an engaging culture

Entitlement: How can you encourage accountability and reach goals? This 90-minute interactive session looks at the problem of entitlement in organizations. When people are treated fairly but feel like they are deserving of more, the entitlement that results can negatively impact both business goals and organizational culture. Leaders often unintentionally and unconsciously contribute to a culture of entitlement. Through guided discussion and breakout groups, leaders discover how to create and communicate expectations in a way that leads to accountability instead of entitlement.

Key Takeaways: 

  • • Underlying causes of entitlement
  • • Tools for shifting to an accountability culture

DiSC Work of Leaders:  Self-awareness is key to successful leadership. Using the insights from DiSC Work of Leaders, participants engage in a 90-minute interactive session to learn about three primary roles that a leader plays: Crafting a vision, building alignment around that vision and championing the execution of the vision. Participants discover which aspects of leadership come more naturally for them and which areas take more effort. Can be a standalone Clinic or a deeper dive for those who have already taken any other Tero DiSC Clinic.

Key Takeaways: 

  • Receive personalized report on individual leadership style, strengths, and weaknesses
  • Deepen understanding what effective leadership looks like

DiSC Management: We often assume that there is one right approach to management. Yet, when we look at successful managers, we begin to realize that none of them approach their jobs in exactly the same way. In this 90-minute interactive session, participants explore the work of managers through personality and behavioral styles. This Clinic uses the Everything DiSC Management Map to help understand natural management style and how it affects those  you manage. Can be a standalone Clinic or a deeper dive for those who have already taken any other Tero DiSC Clinic. 

Key Takeaways: 

  • • Explore what managers do - Direct, Delegate, Motivate, Develop Others, Manage Up
  • • Discover your management style and receive an individualized DiSC Management report
providing feedback

Providing Feedback: Is there a science to providing feedback? This 90-minute interactive session brings awareness to one of the most important leadership activities - providing feedback. Feedback is a method of communication between employee and leader in which both parties dialogue expectations, measure progress against goals and discuss ways to improve. During this dynamic session, leaders discover why many attempts at feedback fail. They learn a tool for ensuring that the feedback they provide, whether positive or corrective, has the best possible chance for success. 

Key Takeaways: 

  • Why most attempts at feedback fall short
  • Formula for providing feedback
receiving feedback

Receiving Feedback: Even leaders need feedback from their team. This 90-minute interactive session shows leaders how to improve the quality and quantity of feedback they receive. The gift of feedback allows leaders to test their assumptions, reveal blind spots and improve self-awareness. Unfortunately, the more senior the leader, the less likely they are to receive authentic, honest feedback. Leaders examine how to foster a culture of feedback that challenges thinking, creates the opportunity for growth and positions the organization for success.

Key Takeaways: 

  • • Model that visualizes barriers to feedback and illuminates opportunities
  • • Formula for receiving feedback
meeting effectiveness-1

Meeting Effectiveness: Want to get the most out of your meetings? This 90-minute interactive session brings awareness to the causes of boring and failed meetings both in-person and virtually. Ineffective meetings lead to frustration and lost opportunities. Effective meetings serve to foster collaboration and achieve goals. Through guided discussion and breakout groups, leaders examine seven steps and meeting skills to ensure the meetings they lead are productive and enjoyable for everyone.

Key Takeaways: 

  • 7 steps for leading effective meetings
  • Creating engaging live or virtual meeting environments

Mentoring: How can helping others achieve their career goals benefit you? This 90-minute interactive session examines the role of mentor in today's business world. Through real-world examples and facilitated dialogue, leaders discover the benefits of mentoring for individuals and organizations. Also explored are the key reasons why most mentoring efforts fail. Leaders leave with actionable tools on how to set the stage for successful mentor relationships. 

Key Takeaways: 

  • • Characteristics of failed mentoring relationships
  • • Roles of mentor and mentee


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Since 1993, Tero International has earned a distinguished reputation as a premier interpersonal skills research and corporate training company. Professionals from locations around the world are graduates of Tero's workshops and hundreds of leaders turn to Tero for their executive coaching services.