Disney and Zappos provide a unique organizational culture that appeals to many individuals. But are they fostering a culture of entitlement?

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How does employee entitlement start and what can leaders do about it? Take this True/False quiz to see what you really know about entitlement.

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Sometimes well-meaning leaders slide into what they think is a great way to motivate staff only to find out that it can bring on a sense of entitlement. Here are some examples.

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